Saved cards

Saving a card makes paying invoices quicker: choose the card on the invoice and pay in one click, without entering its details again. Nothing is charged to a saved card unless you choose to pay with it. This guide explains how cards are stored, how verification works and how you stay in control of every charge.

How your card is stored

Card details are entered directly into our payment processor's secure fields. YallowHost never receives or stores your full card number or security code. We keep only a payment token issued by the processor, together with the card brand, the last four digits and the expiry date, so you can recognise the card and pay with it when you choose to.

Adding a card

• While paying: tick Save this card for faster payments when you pay an invoice or add funds with a card.
• When we ask you to verify a card: our team may ask you to confirm that you hold your payment card. You see a Please verify your card notice in your account and receive an email. The card is verified with a small charge (currently $1) with no gateway fee added, and it is then saved to your account. The full amount is credited to your account balance straight away, so you are never out of pocket, and it stays there until you pay an invoice from your balance.

Your bank may ask you to confirm with 3-D Secure during either process.

How renewals are paid

• Before a service is due, a renewal invoice is created and emailed to you. It stays unpaid until you pay it: a saved card is never charged on its own, for renewals or for new orders.
• To pay with a saved card, open the invoice, select the card and choose Pay with saved card. Your account balance and other payment methods are offered there too.
• If your bank declines a payment, the invoice stays open, so you can try again or pay it another way at any time.
• Every payment appears on the invoice and in your Transactions.

Managing your cards

Open Payment methods to see your saved cards and their status badges: Default, Expired and Needs attention.

• Your saved cards are offered whenever you pay an invoice, except a card that has expired or needs attention.
• Make default selects the card offered first when you pay.
• Remove deletes the card. A removed card can no longer be charged.

When a card is close to expiry or marked Needs attention, add a replacement by paying an invoice with the new card and ticking the save option, then remove the old card.

Staying in control

With or without a saved card, renewal invoices are created and emailed to you as normal, and you pay each one yourself before its due date. See Overdue invoices and suspension for what happens if an invoice is left unpaid.