Keeping your account secure
Practical steps to protect your YallowHost account: strong passwords, two-factor authentication, a secure email inbox and safe habits.
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Knowledge Base
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Guides and answers for hosting, domains, email, DNS, billing, and servers — written by the team that runs the platform.
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Managing your cloud server
Use the server page, Request a command, the Server management card and the App Store, and handle add-ons, renewals and cancellation.
Read articleDeploying your first cloud server
Walk through the deploy wizard: server type, location, plan, operating system, add-ons, apps and settings, then payment and provisioning.
Read articleOverdue invoices, suspension and reactivation
What happens when a renewal invoice goes unpaid, how suspended services are restored, and how to avoid interruptions.
Read articleSaved cards
How cards are stored securely as tokens, how a saved card makes paying invoices quicker, and how the $1 verification is credited back.
Read articlePaying an invoice
Pay from your account balance, with a saved card or with another payment method, and add funds to your balance in advance.
Read articleUnderstanding billing and order status
What each invoice and service status means, how orders become active services, and where to find every charge in your account.
Read articleManaging your hosting service
Find your service details, sign in to the control panel, handle renewals and suspensions, and request a cancellation.
Read articleWhat happens after you order managed hosting
From paid invoice to live website: how setup works, the email you receive and the first things to do once your service is active.
Read articlePlacing your first order
A step-by-step walkthrough of the cart, checkout and invoice, including coupons, payment options and what pending means.
Read articleHow to choose a hosting plan
Compare managed hosting and cloud servers, understand billing cycles and pick a starting point you can grow from.
Read articleCan't find what you need?
Open a ticket and our team will help you directly — by ticket and email, from the people who run the platform.